6. Awareness Raising

When there is potentially life saving support available from a social landlord, it is important to ensure tenants are made aware that support is available.

In addition, it is also important to raise awareness amongst other agencies (who may be supporting tenants) to the types of support and assistance that social landlords are able to provide. 

People will endure in silence unless they are given the courage to speak out. They need to know they are not alone and that support is out there to help them take back control of their lives.


As well as highlighting the issue itself and the support available from their social landlord, information on where people can access help and support needs to be available.


Welsh Women's Aid have a resource highlighting specialist services that can be localised.  The webpage can be found here: http://www.welshwomensaid.org.uk/information-and-support/find-your-local...

 National Campaigns

Awareness raising posters with the All Wales Live Fear Free 24 hr Helpline number (previously the All Wales Domestic Abuse Helpline) local and national campaigns is an effective way of ensuring information is visible to all staff and visitors and enables people to make note of the helpline number discreetly.

The All Wales Live Fear Free Helpline is 24 hours, is bi-lingual and can provide initial telephone support (to survivors or professionals), as well as identify and refer people to available emergency refuge accommodation (anywhere in the UK), as well as to other forms of local specialist service provision.


Others ideas for displaying details of the support provided to tenants through VAWDASV or Live Fear Free can be through lending support to national campaigns such as White Ribbon.  This can include company vehicles, email signatures and features in tenant news that display the white ribbon sign and/ or national helpline help to send a clear message out to tenants.